Stop losing customer details across disconnected apps. VehiLoop's two-way SMS is built into every job record so your whole team has the context they need without anyone retyping a thing.
Generic messaging apps scatter customer conversations away from the vehicle record. Your team ends up hunting across tabs and phones to piece together what a customer actually approved or asked.
No Limits
Send and receive as many messages as your shop needs with no per-message charges eating into your margin. Every conversation is tied to the job record so nothing gets lost between threads or team members.
Customer Visibility
Every job gets its own live status page the customer can check any time instead of calling the front desk to ask where their car is. Fewer inbound calls means your team can focus on the work in front of them.
Seamless Handoff
The AI handles routine messages and status updates while a human can step in or take over the conversation at any moment. The customer always sees one continuous thread so they never have to repeat themselves.
Real answers to questions shop owners ask before switching.
Yes. VehiLoop's AI receptionist handles voice and SMS on your shop's own number, so customers are texting the same number they already have saved. There is no need to publish a new line or ask customers to update their contacts. Every message still lands inside the job record where your whole team can see it.
The AI handles routine updates and responses, and the handoff to a human is seamless inside the same conversation thread. If you or a service writer want to step in at any point, you can take over the thread immediately. The customer sees one continuous conversation and never has to repeat context or explain their situation from scratch.
Two-way SMS is built into VehiLoop at no extra cost. VehiLoop is priced as a flat monthly subscription with no tiers, no per-seat fees, no per-message charges, and no paid add-ons. Setup and migration are also free, so there is nothing additional to pay to get texting working on day one.
Generic apps keep conversations in a silo that has no connection to your job board, vehicle records, or approvals. VehiLoop's two-way SMS is embedded in the same record that carries the vehicle from intake through payment. Every message, approval, and status update is attached to the right job so any team member can see the full picture without hunting across apps.
VehiLoop is month-to-month with a 30-day money-back guarantee. There are no long-term contracts to sign and no migration fees to worry about. Setup and data migration are included at no charge, so you can get the full system running and see whether it fits your shop before making any lasting commitment.
