Texting locked behind expensive plans
Basic two-way SMS is gated to Tekmetric's highest tier, forcing you to pay far more just to text your customers.
Tired of Tekmetric's limits? VehiLoop simplifies your workflow with one record from intake to payment and ensures repair accuracy with an AI diagnostic copilot.
Check-in
VIN 1GCUYDED4KZ1••••
2019 Silverado 1500 · 84,120 mi · scanned at the bay door
Tekmetric gets you started, but it keeps charging you for the pieces you actually need.
Basic two-way SMS is gated to Tekmetric's highest tier, forcing you to pay far more just to text your customers.
Tekmetric logs codes but never tells you why. Your techs still hunt root cause the hard way, on their own.
Every gap in the stack means another vendor, another login, and another monthly charge stacked on top of your base subscription.
Five capabilities included in every VehiLoop plan, built for shops that are done stitching together a fragmented stack.
AI Diagnostics
Feed your scan codes, complaint, and vehicle history into VehiLoop and the diagnostic copilot reasons to the most likely root cause, complete with ranked causes, confidence scores, and the confirming test that rules each one in or out.
Confirm: load-test at rest, then charging voltage.
AI Receptionist
VehiLoop answers calls and texts on your own shop number, captures the vehicle and complaint, and drops the appointment on your real calendar while your front desk focuses on the customer standing at the counter.
AI Estimates
Type a plain-English complaint and VehiLoop pulls live PartsTech parts, book labor, and your markup matrix into a priced estimate in roughly 15 seconds, no retyping, no waiting on a service writer to find time.
Customer Messaging
Unlike Tekmetric, two-way SMS is not gated to a higher tier in VehiLoop. Every customer gets a live status page and a running text thread from the moment they check in to the moment they drive away.
Payments
Stripe payments and QuickBooks sync are built in with no per-invoice fees and no separate billing vendor. Your shop keeps its own Stripe account and every invoice flows straight to your books.
Straight answers about tekmetric alternative.
VehiLoop is AI-native from the ground up, not a traditional shop management system with AI bolted on. It includes four always-on AI agents covering the receptionist, diagnostics, estimates, and marketing in one flat-rate plan. Tekmetric gates features like two-way SMS behind higher tiers and relies on third-party add-ons for capabilities VehiLoop includes by default. You also get a diagnostic copilot that reasons to root cause using OEM-grounded data, something no Tekmetric plan offers.
VehiLoop offers free setup and free data migration. Your team can run VehiLoop alongside Tekmetric during the transition so nothing gets ripped out before you are ready. There is also a 30-day money-back guarantee, so if it is not the right fit you can get your data migrated back at no cost.
No. VehiLoop is a single flat monthly price with every feature included, no per-seat fees, no per-invoice fees, and no add-on tiers. Multi-location shops can ask about a multi-location discount. Pricing is available on request through the contact form.
The diagnostic copilot reads the scan codes your existing scan tool already produces. It then combines those codes with the customer complaint and vehicle history to reason through likely root causes, ranking each one with a confidence score and a confirming test. A custom OBD-II scanner that feeds factory-level context directly is on the product roadmap as a future hardware layer.
VehiLoop is built specifically for independent auto repair shops, from single-bay owner-operators to multi-location groups. The flat pricing and all-in-one design mean a one-person shop gets the same AI agents and diagnostic tools as a larger operation, without paying for seats they do not need.
VehiLoop operates on your shop's own phone number for voice and SMS, so customers never notice a change. The AI receptionist handles inbound calls and texts, books appointments, and hands off to a human when needed. Every conversation stays in one thread and every customer gets a live job status page throughout the repair.